Aurora Multimedia DXE-CAT-S2L User's Guide download pdf (Page 24)

User Guide

APPENDIX 1 Troubleshooting

Problem Solution

1. No Video Signal.

a. Check that the power plug is properly inserted into a functioning

power outlet.

b. Make certain source is on.

c. Verify pin-out of connector at each end.

If used in electrical noisy environment shielded CAT cable may be

required.

2. LED is not lit

a. Check 24v power supply is plugged in.

b. Check to see if Wall supply is plugged into wall outlet.

c. Make certain wall outlet has power.

3. LAN POE not working

a. Verify the POE switch total power is adequate. Some POE switch

power ratings cannot supply the full 15.4 watts per port. Make certain

to multiply the amount of ports by 15.4watts and compare to the

switches total spec.

4. IR not working

a. Verify using proper emitter or receiver to specifications outlined. Use

Aurora branded accessories for best results.

5. DXE-CAT-RX is very warm

a. This is normal. HDBaseT receivers do run very warm when signal is

applied. You will note the transmitter runs much cooler.

6. IR port on RX side does not work

with some devices

a. The IR on the RX side is limited to 38kHz so only remotes with 38kHz

carrier will work. Keep in mind some remotes between 36kHz-40kHz

may work. The TX side which is local to the processor will work with

carrier frequencies from 30kHz to 100kHz.

7. Need to update firmware

a. Use LXupdate found on the Aurora website.

8. Cannot ping IP address

a. Make certain only 1 LAN port is connected to same switcher. The

DXE-CAT LAN ports are a switch not a router.

1. All transmission distances are measured using Belden 1583A CAT5e 125MHz Solid UTP cable. The transmission distance

is defined as the distance between the video source and the display.

2. To reduce the interference among the unshielded twisted pairs of wires in UTP cable, you can use shielded STP cables to

improve EMI problems, which is worsen in long transmission.

Warning: Do not plug RJ-45 HDBaseT output to non-HDBaseT complaint

devices or damage may occur to either product.

APPENDIX 2 Firmware Update

LXupdate.exe is a Windows Command Line tool to field upgrade LX class products

usage: LXupdate filename targetIP

filename is the name of the file containing the image to upload

targetIP is IP address of target in ddd.ddd.ddd.ddd format

The tool uses UDP port 9 or port 49444 to force targeted devices into programming mode. When these

are not available the force button on the main page of the LX device interface must be used.

UDP Ports 67, 68, and 69 are also required.

1 2 ... 19 20 21 22 23 24 25 26 27

Comments to this Manuals

No comments

Aurora Multimedia DXE-CAT-S2L User's Guide Page 24

Comments to this Manuals